Dog Boarding & Daycare Policies
At Paws Play Stay, our priority is to provide a safe, comfortable, and enriching environment for every dog in our care. Please review the key policies below before booking.
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Vaccinations
For the safety of all dogs, the following vaccinations must be current and verified by a veterinarian:
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Rabies
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DHPP
(Distemper, Hepatitis, Parainfluenza, Parvovirus) -
Bordetella (Kennel Cough)
Dogs must also be free from contagious illnesses, fleas, and parasites. Proof of vaccination is required before the first visit.
Behaviour Requirements
Dogs must be friendly and social with other dogs and people.
We reserve the right to remove or decline any dog displaying:
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Aggressive behaviour
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Excessive anxiety or stress
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Unsafe behaviour toward other dogs or staff
New dogs may be required to complete a trial daycare session before boarding.
Drop-Off and Pick-Up
Please respect scheduled drop-off and pick-up times.
Late pick-ups may incur additional charges.
Food and Personal Items
Owners must provide their dog’s regular food and clear feeding instructions for boarding stays.
You may also bring comfort items such as bedding or toys, although we cannot guarantee their condition or return.
Health & Veterinary Care
If a dog becomes sick or injured while in our care
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We will attempt to contact the owner immediately.
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If the owner cannot be reached, we may seek veterinary care.
All veterinary costs are the responsibility of the owner.
Flea & Parasite Prevention
Dogs must be on a regular flea prevention program.
If fleas or parasites are detected, treatment may be administered and charged to the owner.
Cancellations
Please provide notice if you need to cancel:
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Daycare: 24 hours notice
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Boarding: 72 hours notice
Late cancellations may be subject to a fee.
Holiday bookings may have different cancellation requirements.
Payments
Payment is required at the time of booking or drop-off depending on the service.
Bookings may be cancelled if payment is not received.
Group Play & Safety
Dogs participating in group play may experience minor incidents such as scratches during normal play.
While we maintain close supervision, owners acknowledge that group environments carry inherent risks.
Questions
If you have any questions about our policies, please contact us before booking.
We look forward to caring for your dog.
“Full policies and service agreement will be provided during registration and booking.”